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Hey, yall. Quick update. Slow week for me at work, though i'm learning a lot.
Monday - listened to calls being handled, got a feel for general process
Tuesday - Got in was handed an email by a coworker n the middle of a call. Paper said to go to another facility to pick up my paperwork. So at 08:30 i went to that facility and got the paperwork. I identical paperwork to the piece of paper already in my hand. Took paper back to my facility and got a badge. Spent 2 hours with my manager learning a new process - then general training at yet another facility, happily one closer to home.
Today - On-line training, chatting, some explanations of the Level 1 [clearance] checklist - now 80% complete, more chatting and a nice lunch with a coworker from another facility. Spent some time seeing how a partial system-down is handled - a system-down that required reverting to paper for about 14 hours - i'm guessing - today at land ports of entry.
Tomorrow - More listening in on calls and learning how to do things.
I'm looking forward to the weekend. This days thing is tiring. I'm wondering if i'll get used to days just in time to start working nights. Guess we'll see. More on my schedule tomorrow or Friday.
Monday - listened to calls being handled, got a feel for general process
Tuesday - Got in was handed an email by a coworker n the middle of a call. Paper said to go to another facility to pick up my paperwork. So at 08:30 i went to that facility and got the paperwork. I identical paperwork to the piece of paper already in my hand. Took paper back to my facility and got a badge. Spent 2 hours with my manager learning a new process - then general training at yet another facility, happily one closer to home.
Today - On-line training, chatting, some explanations of the Level 1 [clearance] checklist - now 80% complete, more chatting and a nice lunch with a coworker from another facility. Spent some time seeing how a partial system-down is handled - a system-down that required reverting to paper for about 14 hours - i'm guessing - today at land ports of entry.
Tomorrow - More listening in on calls and learning how to do things.
I'm looking forward to the weekend. This days thing is tiring. I'm wondering if i'll get used to days just in time to start working nights. Guess we'll see. More on my schedule tomorrow or Friday.
