dcseain: (Blue Meanie)
dcseain ([personal profile] dcseain) wrote2005-12-26 10:13 pm
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Wireless Router with Comcast Help

We're trying to set up a wireless router with our Comcast IP service. Thus far, we have been unsuccessful. We've tried entering the info the DHCP gave us into the router, but cannot connect through it, neither by wire nor by wireless. Any of you got any suggestions? Thanks!


EDIT: Thanks to [livejournal.com profile] sungo, i checked the modem doc, and found that the modem requires a crossover cable for connecting to a router. So a-shopping we will go! Further update once that option is given a go.
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[identity profile] sungo.livejournal.com 2005-12-26 07:26 pm (UTC)(link)
What router is it? (I'm on the various IM services if you prefer to chat more realtime.)

[identity profile] dcseain.livejournal.com 2005-12-26 07:31 pm (UTC)(link)
No IM on this machine, else i'd opt for that. It's a Linksys WRT54GS, which is a Wireless-G broadband router.

[identity profile] sungo.livejournal.com 2005-12-26 07:33 pm (UTC)(link)
Yup. I have the very same router on comcast. Is the router also the cable modem or is the router plugged into the cable modem from comcast? Or, potentially, did you get the wireless router from comcast?

[identity profile] dcseain.livejournal.com 2005-12-26 07:38 pm (UTC)(link)
The modem was bought. It's a Motorola SB5120 SURFboard cable modem which is connected directly to the wall, to which is connected the router. None of the equipment except for the coax from the wall to the modem came from Comcast.

[identity profile] sungo.livejournal.com 2005-12-26 07:39 pm (UTC)(link)
Does comcast know that you bought a new modem? They won't have a problem with it but they have to authorize the new modem's MAC address.

[identity profile] dcseain.livejournal.com 2005-12-26 07:40 pm (UTC)(link)
Yep, that's been done. The modem connected to the PC has been working fine for about 6 weeks, and Comcast is aware of that, and that has been taken care of.

[identity profile] dcseain.livejournal.com 2005-12-26 07:39 pm (UTC)(link)
Oh, and the modem works fine connected on the PC. The DHCP from the modem to the router is what is not working.

[identity profile] sungo.livejournal.com 2005-12-26 07:41 pm (UTC)(link)
How very odd. Are you using a normal ethernet cable between the modem and the router or are you using a crossover cable?

[identity profile] sungo.livejournal.com 2005-12-26 07:47 pm (UTC)(link)
What is the label on the port that you're plugging into on the router?

[identity profile] dcseain.livejournal.com 2005-12-26 07:50 pm (UTC)(link)
We've tried ports 1 & 4. You want to call me if that would be easier: 571.244.6862?
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